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Discover handmade treasures and the stories behind them.

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Quick Help & Support

Fast answers to keep your shopping experience smooth and stress-free.

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Report a Product Issue

Buyer Support

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Order & Payment Help

Buyer Support

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Seller & Artisan Support

Seller Support

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Returns & Refunds

Buyer Support

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Shipping & Delivery Issues

Buyer Support

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General Queries & Feedback

Customer Care

Frequently Asked Questions

Find clear answers to the most common questions in one place.

To become a vendor, please fill out the Vendor Onboarding Form available on our Quick Links section. Our team will review your application within 2-3 business days.

You can report a product issue via the 'Report a Product Issue' link in Quick Links or by filling out the contact form and selecting 'Product Issue' as the subject.

Payments are processed weekly. Vendors receive payouts directly to their registered bank accounts. For detailed instructions, check our Payment & Refund FAQs.

Buyers can track their order using the Order Tracking link in Quick Links or by logging into their account dashboard.

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We work closely with artisans, weavers, and small manufacturers across India to bring authentic, high-quality handmade products to both domestic and international buyers.

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